Job
Position

POSITION: HOUSEKEEPER
REPORTS TO: Housekeeping Manager /Housekeeping Supervisor

GENERAL OBJECTIVE:

To clean assigned rooms on a daily basis according to the hotel standards, you will perform a variety of housekeeping duties including vacuuming, mopping, surface cleaning, dusting, changing, and laundering linen.

SPECIFIC OBJECTIVES:

•    Maintain all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products
•    Perform general sweeping, scrubbing, vacuuming, and mopping of hardwood, laminate, carpet, or tiled floors as needed.
•    Dispose of trash from bins and containers
•    Dust and polish furniture and room accessories as needed
•    Scrub sinks, basins, bathtubs, showers, and toilets in private and public bathrooms
•    Change linens and gather used linens such as sheets or towels for laundering
•    Clean windows, glass surfaces, mirrors, and counters as needed
•    Keep all public spaces neat and tidy
•    Report repairs and replacements needed when encountered

The above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.

PROFILE:

Education and Experience:
•    High school diploma or equivalent; relevant experience or knowledge, skills, and mental ability equivalent to 2 years of high school education
•    Previous experience cleaning preferred; training will be provided
•    Experience in a customer service role (preferred)

Knowledge:
•    Ability to assist customers and guests when needed
•    Pays attention to detail when cleaning
•    Organized and able to follow a schedule
•    Ability to follow verbal directions
•    Good interpersonal skills
•    Friendly and helpful demeanor

Skills and Aptitudes:
•    Flexible schedule to work various shifts, including weekends, nights, and holidays
•    Ability to work under pressure.
•    Proactive
•    Dynamic.
•    Responsible.
•    Availability of time.
•    Honesty.
•    Initiative

Physical Requirements:

•    Physically able to push vacuum cleaner for extended periods of time
•    Ability to lift up to 25 to 30 pounds
•    Physically able to reach, stretch, bend, and walk during the daily routine, with the ability to stand for long lengths of time