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REPORTS TO: Housekeeping Manager /Housekeeping Supervisor


To perform any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm, and welcoming demeanor to all guests and employees.


  • Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.

  • Cleans rooms, hallways, and restrooms.

  • Washes walls and ceiling, move furniture and turns mattress.

  • Sweeps, mops, scrubs, waxes. vacuums and polishes the floor.

  • Dust and polishes metalwork.

  • Collects soiled linen for laundering from housekeeping carts.

  • Assists in keeping the lobby area clean, neat, and free of debris and trash as needed.

  • Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.

  • Maintains housekeeping carts and stocks supplies.

  • Strips soiled linen from beds when asked to help housekeepers.

  • Removes trash collected by room attendants.

  • Walks all assigned floors at the beginning, throughout the day, and end of shift to collect trash, soiled linen, and other items as assigned by management.

  • Transporting clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor

  • Refills the par stock of guest amenities and supplies on each housekeeping storage area.

  • Helps the room attendants with heavy lifting and special cleaning projects as directed.

  • Cleans all public areas in the prescribed manner while following department standard operating procedures.

  • Removes soiled linen and trash from the poolside and other service areas and takes them to appropriate locations in the prescribed manner.

  • Assists housekeeping with placing bed boards, roll-ways beds, extra beds etc. in an appropriate fashion per standard operating procedures.

  • Reports missing/found articles, damage, or merchandise problems to the housekeeping supervisor and managers.

  • Responds at all times in a friendly, helpful manner to guests and other colleagues.

  • Handles any tasks assigned by the supervisors as and when needed.

  • The above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.


Education and Experience:

•    Secondary school diploma is preferred

•    Physical mobility and stamina required,
•    Must be able to follow instructions
•    Possess detail orientation skills and demonstrate a professional attitude.
•    The candidate must have the ability to work independently and under little                supervision.

Skills and aptitudes:
•    Ability to work under pressure.
•    Proactive
•    Dynamic.
•    Responsible.
•    Availability of time.
•    Honesty.
•    Initiative

Physical Requirements:

•    Requires standing for long periods of time and on occasion may be asked to lift and carry up to 50 pounds. While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl

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